Drive Efficient App Growth

and Bank Account Registrations

We helped Truist grow its app user base efficiently, converting users into active account holders with strong ROI.

Truist

Platform :

Objective & Challenges

Truist needed to stand out in a crowded fintech market, attract quality users who complete registrations, balance growth with retention, and maintain accurate tracking to optimize spend and ROI.

The Core Challenges We Solved

We identified and addressed four critical challenges to ensure Truist's app growth and user acquisition success

Market Competition

Standing out in a crowded fintech market where acquisition costs are high and user expectations are demanding.

Market Competition

Standing out in a crowded fintech market where acquisition costs are high and user expectations are demanding.

Market Competition

Standing out in a crowded fintech market where acquisition costs are high and user expectations are demanding.

Quality Users

Attracting quality users who not only install the app but complete account registration and stay engaged.

Quality Users

Attracting quality users who not only install the app but complete account registration and stay engaged.

Quality Users

Attracting quality users who not only install the app but complete account registration and stay engaged.

Growth vs Retention

Balancing efficient growth with long-term retention to build sustainable value and reduce churn rates.

Growth vs Retention

Balancing efficient growth with long-term retention to build sustainable value and reduce churn rates.

Growth vs Retention

Balancing efficient growth with long-term retention to build sustainable value and reduce churn rates.

Tracking & Targeting

Maintaining accurate conversion tracking and audience targeting to optimize spend and improve ROI.

Tracking & Targeting

Maintaining accurate conversion tracking and audience targeting to optimize spend and improve ROI.

Tracking & Targeting

Maintaining accurate conversion tracking and audience targeting to optimize spend and improve ROI.

Our Approach & Solutions

We ran Meta, Google, and TikTok campaigns, optimizing creatives, targeting, and funnel tracking to boost conversions.

Step01

Multi-Channel Acquisition

We launched campaigns across Meta, Google, and TikTok to reach users interested in financial education and savings tools. Each platform was used for a specific role, from awareness to conversion. By analyzing audience behavior and intent, we improved ad delivery and reduced cost per account registration.

  • Cross-platform campaigns (Meta, Google, TikTok)

  • Audience behavior and intent analysis

  • Financial education and savings focus

Step01

Multi-Channel Acquisition

We launched campaigns across Meta, Google, and TikTok to reach users interested in financial education and savings tools. Each platform was used for a specific role, from awareness to conversion. By analyzing audience behavior and intent, we improved ad delivery and reduced cost per account registration.

  • Cross-platform campaigns (Meta, Google, TikTok)

  • Audience behavior and intent analysis

  • Financial education and savings focus

Step01

Multi-Channel Acquisition

We launched campaigns across Meta, Google, and TikTok to reach users interested in financial education and savings tools. Each platform was used for a specific role, from awareness to conversion. By analyzing audience behavior and intent, we improved ad delivery and reduced cost per account registration.

  • Cross-platform campaigns (Meta, Google, TikTok)

  • Audience behavior and intent analysis

  • Financial education and savings focus

Step02

Funnel Optimization

We refined the user journey by improving conversion tracking and funnel visibility. Continuous testing helped identify where users dropped off, allowing the team to improve onboarding flow, messaging, and call-to-actions. This optimization lowered acquisition costs and increased registration completion rates.

  • Enhanced conversion tracking

  • Drop-off point identification

  • Onboarding flow improvements

Step02

Funnel Optimization

We refined the user journey by improving conversion tracking and funnel visibility. Continuous testing helped identify where users dropped off, allowing the team to improve onboarding flow, messaging, and call-to-actions. This optimization lowered acquisition costs and increased registration completion rates.

  • Enhanced conversion tracking

  • Drop-off point identification

  • Onboarding flow improvements

Step02

Funnel Optimization

We refined the user journey by improving conversion tracking and funnel visibility. Continuous testing helped identify where users dropped off, allowing the team to improve onboarding flow, messaging, and call-to-actions. This optimization lowered acquisition costs and increased registration completion rates.

  • Enhanced conversion tracking

  • Drop-off point identification

  • Onboarding flow improvements

Step03

Creative Testing and Monetization Strategy

Our creative team developed and tested multiple ad formats focused on simplicity and trust. Educational messages about financial wellness improved engagement and brand perception. By combining strong creative testing with monetization analysis, we boosted user retention and long-term account value.

  • Multi-format ad testing for trust

  • Financial wellness education messaging

  • Long-term account value optimization

Step03

Creative Testing and Monetization Strategy

Our creative team developed and tested multiple ad formats focused on simplicity and trust. Educational messages about financial wellness improved engagement and brand perception. By combining strong creative testing with monetization analysis, we boosted user retention and long-term account value.

  • Multi-format ad testing for trust

  • Financial wellness education messaging

  • Long-term account value optimization

Step03

Creative Testing and Monetization Strategy

Our creative team developed and tested multiple ad formats focused on simplicity and trust. Educational messages about financial wellness improved engagement and brand perception. By combining strong creative testing with monetization analysis, we boosted user retention and long-term account value.

  • Multi-format ad testing for trust

  • Financial wellness education messaging

  • Long-term account value optimization

Business Impact & Results

The project improved efficiency, retention, and conversion rates, helping Truist scale its app and acquire quality users.

Lower CAC

Customer acquisition cost

Higher Retention Rate

User engagement improvement

App Installs

Total downloads achieved